VTiger Support Plans

We are fully committed to helping you maximize use of VTiger CRM and it’s core functionality. Our VTiger developers offer professional technical support on prepaid basis as well as hourly in VTiger Support Plans. All our support inquires, projects & customization requests are handled by one of our highly experienced project managers in Chicago.

We also offer VTiger Monthly Support Plans (for ongoing support & maintenance) as well as VTiger Startup Packages (Basic, Sales, Support & Custom). Before choosing any plan, you will likely want to discuss it with us, we can be reached at +1 (818) 495-5557 or via Email(support@vtexperts.com).



  • Hourly - $ 100
  • __________
  • Ideal solution for someone looking for quick support or has a question.
  • __________
  • *Only billed for hours/minutes used
    We do not round our hours. You will be billed for the minutes we spent working on your request.
  • *Upfront Payment Required
    New clients have to pay up front, existing clients will be billed at the end of the month.
  • __________
  • Configuration Requests
  • Miscellaneous Support Inquiries
  • Consultation
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  • Per Incident - $ 350
  • __________
  • Optimal solution for someone needing assistance with VTiger configuration.
  • __________
  • *Fixed amount per incident.
    You will only be charged per incident amount ($250), regardless of the circumstances.
  • *Upfront Payment Required
    The client has to pay upfront for per incident support.
  • __________
  • Outgoing Email Server/SMTP
  • Mail Manager Troubleshooting
  • Mail Scanner/Converter Setup
  • Blank Screen/Page Troubleshooting
  • VTiger Server Optimization
  • VTiger Open Source Installation
    (On Client's Server)
  • Migration to Another Host
  • Custom Requests
    Mostly used for issues are not as common. Please contact us with the details.
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  • Project - $ CALL US
  • __________
  • Recommended solution for businesses looking to customize VTiger.
  • __________
  • *All projects are quoted first
    All projects are quoted based on the specification provided.
  • *50% Payment Required
    Based on the quoted amount, we will collect 50% to get started and remaining 50% on client's satisfaction.
    *We collect 100% for projects less than $1,000.
  • __________
  • Custom Module Development
  • VTiger Customization
  • Data Imports/Migration
  • Major & Minor Upgrades
  • Custom Email Templates
  • Custom PDF Templates
    (Quotes, Invoices, Orders)
  • API Integrations
  • Phone Integration
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  • Extensions - $ CALL US
  • __________
  • Ideal solution for someone looking to build or enhance existing extension.
  • __________
  • *Extension Customization
    We provide customization services for extensions built by us or any other vendor/developer. It's very common for business to add functionality on top of existing extension.
  • *50% Payment Required
    Based on the quoted amount & the extension, we will collect 50% to get started and remaining 50% on client's satisfaction. *We collect 100% for projects less than $1,000. *The cost of extension(base model) is paid upfront.
  • __________
  • Custom Extension Development
  • Enhancing Existing Extensions
  • Priority Extension Upgrades
  • *3rd Party Extension Enhancements
    We work with 3rd party extension provider as well and can customize/enhance their extensions.
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