Enhanced Security extension is designed to enforce proper security standards in VTiger. The extension for VTiger also lets system admins enable 2 – Step Authentication as an extra layer of CRM security. Upon configuration, a code is sent to users’ emails, which is required to login.

How to Configure VTiger to Lock Users

1. Go to Menu > Settings > CRM Settings > Extension Pack > Enhanced Security.
2. Check the box “Lock user after X incorrect login attempts“.
3. Declare the number of incorrect login attempts limit. 
4. After user exceeds the limit of incorrect login attempts, it will be locked. 

Note: Once a user is locked, only an admin can unlock the user and allow him to log back in.

For further help, contact us on help@vtexperts.com. We’ll be glad to be of service.