The competition among the business firms is very intense, because of this very reason, firms do not let go of any opportunity that can benefit their business no matter how small that change is. The gap between market leaders and tier 1 business corporation is not so vast, they are alike in regard to human resource, marketing budget, partnerships etc. The things which differentiate market leaders from the rest of the firms are tiny tweaks that they brought into their operations and because of those small improvements they enjoy competitive edge. One of such tweak is automating the process and creating workflow is one of the finest examples related to this ideology. Why spend your human resource on a task which your computer can perform? Why don’t you use that human resource in doing something more constructive for the business? I think all of us know the answer to these