The usability and benefits of a CRM system cannot be denied. It helps the growing organizations to manage their resources and time more accurately, that is why more and more firms are adopting CRM systems. Now, people are more aware of the wonders that technology can do. This sets the ground to adapt CRM systems, as it is a beneficial decision regardless of the type of business. In this article we will look at why businesses are adapting CRM and what makes the VTiger CRM system a solution that you need.

The very first question that arises in the mind of the users is “how adapting a CRM system is beneficial for them?”

In answer to this question, following are some reasons that will help you to understand the need of a CRM system

1. Centralized data hub: Using the CRM, users can keep their data at one place. That makes accessing the information more reliable and easier. For example, you want to check the list of the customers whom you have served in last two months and the related report can be generated with a single click. Hence, saving you time and resources.
2. Improved communication: Another advantage of using CRM system is improved communication process. As, the employee from the different departments can look at the same record and check the progress on it. Moreover, they can also communicate with each other using the CRM tools like instant chat etc.
3. Better decision making: When all the data is available infront of you with more precise values, the process of decision making becomes easier and accurate
4. Speed up the processes: One of the biggest advantages of using a CRM is speeding up the internal/external business processes.
5. Scale for growth: Irrespective of the number of customers, CRM system makes it effective and easy to handle information of thousands of customers.

Vtiger CRM

It does not matter that a user moves to a basic generic CRM system or a specialized powerful system, the positive outcome is inevitable. One such CRM is Vtiger, it is one of the most used open-source CRM. The reason behind the popularity of Vtiger CRM is its ability to cater a wide range of business types. Another big advantage of using Vtiger is its cost-effective nature in comparison to other such CRM systems.

Let’s take a look why users should adapt Vtiger open-source CRM system. Following is the list of some of the most prominent features of using Vtiger CRM

1 Cost effectiveness: Vtiger open source is a free to use CRM system. The cost effectiveness makes it one of the most viable options available in the market.

2. Ease of use and access: Vtiger ranks really high when it comes to the ease of use. The interface is quite simple and easy to understand. Moreover, you can access it using the mobile app as well, developed by VTExperts.

3. Cater wide range of functionalities: Another prominent feature of Vtiger CRM is the ability to cater a wide range of functionalities. From converting a lead into opportunity to generating automated invoices, Vtiger covers it all.
4. Useful add-on: What makes Vtiger open source more powerful is the availability of the add-ons and extensions. A number of service providers develop extensions for the open source Vtiger, which enhances its functionality drastically.
5. Room for customization: Vtiger open source CRM also supports customizations, which makes it a more viable CRM solution for every type of business, because the users can mold the CRM as per their needs using the customizations.

You can also check CRM VS ERP and Vtiger to further understand how can a CRM system help your business.

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